DDO Server Transfers 2025: "ghost worlds" are available until October 1, 2027. See Ghost worlds for more details.
Looking for which server your guild leader and guild transferred to? Check out our "Where did my guild go!?" page.
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Forum:Troubleshoot
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Forums: Index > Troubleshoot
Welcome to the Troubleshoot forum. This is a place to ask services, log-on and purchase issues on your DDO/Turbine account. Although none of us are Turbine employees, we **might** be able to assist you. Please head over to help desk if you are looking for help on your wiki account.
Also, be sure to check out the following!
- Standing Stone Games support center
- DDO MyAccount or use the Store in game.
- Official DDO forum - Service News
- SSG's 3rd party SNS feed
Support hours:
- Phone Support: closed as of June 6th 2016.
- In-game GM: 9:00 AM to 12:00 AM Eastern 7 days a week (Support Hours)